Refund Policy
Return & Refund Policy for Ashish Jewellers
Last updated: 1/24/2026
1. Return Eligibility
Items may be returned within 7 days of delivery if they meet the following conditions:
- Item is unused and in original condition
- Item is in original packaging with all tags attached
- Proof of purchase is provided
2. Non-Returnable Items
The following items cannot be returned:
- Custom or personalized jewelry
- Items that have been resized or altered
- Sale or clearance items (unless defective)
3. Return Process
To initiate a return:
- Contact our customer service team
- Provide your order number and reason for return
- Wait for return authorization and shipping instructions
4. Refund Processing
- Refunds will be processed within 7-10 business days of receiving the returned item
- Refunds will be issued to the original payment method
- Shipping costs are non-refundable unless the return is due to our error
5. Exchanges
We are happy to exchange items for a different size or style, subject to availability.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage.
7. Contact Us
For questions about returns, please contact us at our store.